Refund policy

Eligibility

We want you to love what you ordered. If something isn't right, we're happy to help. Most items are eligible for return or exchange within 30 days of delivery, provided they are unworn, in original condition, free of signs of wear, damage, or alteration, and returned in original packaging where possible.

How to Start a Return

Email us at hello@arimare.com with your order number and reason for return. We'll respond within 2 business days with the next steps.

Refunds

Once we receive and inspect your return, we'll process your refund to the original payment method within 5-7 business days. You'll receive an email confirmation when it's been issued. Please allow additional time for your bank or card issuer to post the credit.

Exchanges

To exchange an item, follow the return process above and note the item you'd like in its place. Exchanges are subject to availability. If the item you want is no longer in stock, we'll issue a refund.

 

Non-Returnable Items/Final Sale

The following items are final sale and cannot be returned or exchanged: items marked Final Sale at the time of purchase, items returned more than 30 days after delivery, and items showing signs of wear, damage, or alteration. We do not accept returns on gift cards.

 

Return Shipping

We want you to love your pieces. For that reason, if you're ever unsatisfied with your purchase, Ari Mare covers return shipping costs.

 

Damaged or Incorrect Items

If your order arrived damaged or you received the wrong item, please email us at hello@arimare.com within 7 days of delivery with a photo and your order number. We'll make it right at no cost to you.

 

Questions?

If you have any questions about our return policy, contact us at hello@arimare.com.